Success Stories

Client Success

See how industry leaders are bridging the gap between AI discovery and human trust.

Wealth Management

Global Premier Bank

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Recovering 40% Trust Score After PR Crisis

A leading neo-bank utilized Mercury Bridge Zone 3 protocols to mitigate a reputational crisis and rebuild client trust through transparent AI-to-human handoffs.

“Mercury Bridge didn't just restore our reputation—it gave us a competitive advantage our rivals can't match.”

S
Sarah Chen
Chief Digital Officer
Insurance

InsureCo International

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3.2x Higher Policy Retention Through Context Preservation

By implementing Mercury Bridge's AI-to-human handoff, InsureCo eliminated the context gap that was costing them high-value policy renewals.

“Our agents now walk into every call knowing exactly what the customer researched. It's transformed our conversion rates.”

M
Michael Torres
VP of Customer Experience
Telecom

TelecomPlus 5G

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25% Higher ARPU from Better-Qualified Leads

TelecomPlus leveraged Mercury Bridge to connect their AI chatbot data directly to retail salespeople, resulting in dramatically higher average revenue per user.

“When our salespeople know a customer researched gaming plans before walking in, they close deals 3x faster.”

J
Jennifer Walsh
Head of Retail Sales
Wealth Management

TechVentures Capital

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Zero Context Loss for HNW Client Onboarding

TechVentures eliminated the friction that was causing 43% of high-net-worth prospects to abandon during the onboarding journey.

“We don't lose context anymore. Every RM has the full picture from the first hello.”

D
David Park
Managing Director

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