The Protection Bridge
Insurance
Insurance is sold on trust, not algorithms. But today, customers compare policies on ChatGPT before they ever speak to an agent. Mercury Bridge ensures that when they're ready to buy, your agent knows exactly which policies they researched.
Impact Metrics
43%
Abandonment Prevented
3.2x
Policy Retention
58%
Faster Resolution
100%
Context Preserved
The Protection Gap
Your agents are losing context (and commissions) to the AI gap.
Customers compare policies on ChatGPT before speaking to agents
Agents ask 'Which product interests you?' erasing all digital intelligence
High-intent signals from chatbots never reach human agents
Missed commissions from prospects who abandon due to friction
The Mercury Bridge Solution
Intent Detection
AI detects high-intent moments — like questions about critical illness coverage — and routes immediately to specialists.
Policy Context
Agents see exactly which comparison articles were read, coverage gaps feared, and family situation before the call.
Specialist Matching
Route life insurance inquiries to life specialists, health to health experts — with full context transfer.